How can we help?
Frequently Asked Questions
How does the Safe Sense App work?
The Safe Sense App turns your mobile phone into an AI-powered dash cam that automatically detects traffic safety violations and reports them to city agencies — all while earning you rewards.
The Safe Sense App also uses your mobile phone to create a radius around your vehicle, if any other Safe Sense App reports a traffic violation within that radius, you’ll get an alert on your phone. This gives you the chance to avoid danger and effortlessly help communities improve traffic safety.
How does the Safe Sense App work with city government?
The Safe Sense App partners with city agencies like the department of Public Works and the Department of Transportation to share official, important traffic safety information in a public-private-community partnership to help improve traffic safety, eliminate traffic fatalities, and improve transportation efficiency. We are proud to have partnerships with city government across the country.
How is my information kept private?
The Safe Sense App will continue to innovate on behalf of our customers to help make our streets safer. We will do so with our customers, their privacy and the security of their information at the top of our priority list. We know that our customers place a huge amount of trust in us, and we have every intention of continuing to earn that trust.
Users have full control of what traffic violations are reported. Only the content that a user chooses to make available on the Safe Sense App (by reporting it) can be viewed via the Safe Sense App or by city officials. Only content that a Safe Sense App user chooses to Report on the Safe Sense App is publicly accessible through the Safe Sense App or by your local city agencies. The Safe Sense App does not view or share a user’s videos that are not posted to the App without the user’s express permission or a valid and binding legal demand properly served on us.
We do not display personal information like names in the Safe Sense App, and we do not share personal information with other users of the App.
Is the Safe Sense App available in my area?
The Safe Sense App is currently only available in the US.
Where can I download the Safe Sense App?
The Safe Sense App is free to download at the App Store or Google Play.
What can I report on the Safe Sense App?
Before posting on the Safe Sense App, be sure to view our Reporting Guidelines to see what types of reports and comments are permitted. Our aim is to keep the Safe Sense App’s content and conversations focused on traffic safety.
Users also have the power to flag incorrect or inappropriate content on the Safe Sense App directly in the App. Our team reviews flagged posts, and if the report violates one of our Reporting Guidelines, it will be removed from the content feed. When we deny reports as part of our pre-moderation process, you can view why the report was rejected in the users Reporting History.
